Participants may access their personal records held by WBS at any time. To view a file, participants can contact the National Operations and Administration Manager and request to view the file. Access will only be granted once confirmation of the participants identity is made. This will be through verifiable photographic identification and participants will be asked to sign a form confirming receipt of he file.
Access to the file will be granted within a reasonable timeframe and will be no less than 14 days after confirmation of identification.