Western Business School

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Participant Support Services

Being a participant is exciting, but it can also be challenging.  All staff and trainers can be approached for advice on academic and personal issues.  Staff at WBS will offer professional and confidential advice in areas where they can help and will ensure that all efforts are taken to ensure a positive learning experience is achieved.  Support services can include provision of extra training sessions, support classes, or providing hard copy learning resources to support online LMS.

The National Administration and Operations Manager is able to provide links to external sources of support where the staff at WBS are not qualified or it is in the participant’s best interests to seek professional advice.

Student Support Services Policy

External (not employed by WPC Group) students and employers who have engaged Western Business School to provide training services may be subject to charges in the event extra student support is required.  The charge will may be applied when support provided exceeds $200.  Extra visits may be charged at $80 per visit.  Refer to our fees and charges policy and student support policy on the website.

In the case of an emergency the participant must contact ‘OOO’ via telephone to report the emergency to appropriate authorities.

Other Useful Contacts:

 

NATIONAL

 

Lifeline Australia

13 11 44

https://www.lifeline.org.au/

 

Headspace

13 11 14

http://www.headspace.org.au/

 

Personal Issues Crisis Support Services

13 11 14

https://www.youthbeyondblue.com/

 

Youth Beyond Blue

1300 22 4636

www.beyondblue.org.au

 

Career Advice WPC Group

1300 656 461

http://www.wpcgroup.org.au/

 

Fair Work Ombudsman

http://www.fairwork.gov.au/

 

Indigenous support services

http://www.indigenousservices.com.au

 

Sexual Harassment

1800 333 666

http://www.awdr.com.au/what-is-sexual-harassment

 

LGBTQI Support Services

https://au.reachout.com/articles/lgbtqi-support-services

 

Financial Matters Debt Helpline

1300 802 905

http://financialrights.org.au/about-us/national-debt-helpline/

 

Police Fire and Ambulance

000

http://www.triplezero.gov.au

 

Crime Stoppers

1800 333 000

http://crimestoppers.com.au

 

Quit line

13 78 48

http://www.quitnow.gov.au/

 

VICTORIA

 

Ethnic communities council VIC

03 9349 4122

http://www.eccv.org.au

 

Alcohol and drugs information service

 

1800 888 236

http://yourroom.com.au/helplines

 

Melbourne sexual health centre

580 Swanston Street, Carlton

 

9341 6200

http://www.mshc.org.au

 

NEW SOUTH WALES

 

Ethnic communities council

(02) 9319 0288

http://www.eccnsw.org.au

 

Alcohol and drugs information service

02 9361 8000

http://yourroom.com.au/helplines

 

Medical & Sexual Health Clinic

www.health.nsw.gov.au/sexualhealthclinics

 


About Us

The Western Business School is owned and operated by Institute for Workplace Skills and Innovation (IWSI) who has served communities in the west of Melbourne for over 30 years.

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Victoria

1300 656 461
9/651 Victoria St
Abbotsford, VIC 3067
MELBOURNE

New South Wales

1300 760 099
5 George St, North Strathfield, NSW 2137
SYDNEY

Queensland

1300 311 272
45 Cordelia Street
South Brisbane, QLD 4101
BRSBANE

Copyright © 2023 WPC Group